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Privacy Policy

Last updated: April 25, 2026

Kamu Kustomz("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding that information.

1.Information We Collect

We collect information you provide directly to us, including:

  • Contact details: name and phone number you provide when booking an appointment or reaching out.
  • Account information: if you create an account, we store your email and an encrypted password.
  • Vehicle information: make, model, year, and service notes related to the work you book.
  • Booking & payment records: services requested, scheduled dates, deposit and payment status. Card details are processed by our payment provider (Stripe) and never stored on our servers.
  • Usage data: basic analytics such as pages visited, device type, and approximate location, used to improve the site.

2.How We Use Your Information

We use the information we collect to:

  • Schedule, confirm, and manage your bookings.
  • Communicate with you about appointments, quotes, and service updates.
  • Process deposits and payments through our payment processor.
  • Maintain accurate records for warranty and service history purposes.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations and resolve disputes.

3.How We Share Your Information

We do not sell your personal information. We share information only with trusted service providers who help us run our business, including:

  • Payment processors (such as Stripe) to securely handle deposits and final payments.
  • Hosting and database providers (such as Vercel and Supabase) used to operate this website.
  • Legal authorities when required by law or to protect our rights and safety.

4.Cookies and Analytics

Our site uses essential cookies to keep you signed in and to remember session state. We may use privacy-friendly analytics to understand which pages are visited so we can improve the experience. You can disable cookies in your browser, but some features of the site may stop working as expected.

5.Data Retention

We keep your information for as long as your account is active or as needed to provide our services and meet legal, accounting, and reporting requirements. You may request deletion of your account and associated personal data at any time by contacting us.

6.Security

We use industry-standard safeguards to protect your information, including encrypted connections (HTTPS), hashed passwords, and access controls on our database. No method of transmission over the internet is 100% secure, but we work to protect your data using reasonable measures.

7.Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your account and personal data.
  • Opt out of non-essential communications at any time.

To exercise any of these rights, contact us using the details below.

8.Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

9.Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes will be communicated through the site or directly to you when appropriate.

10.Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out: